10 exam-style questions with answers and explanations, straight from our 1,030-question bank. Tap an answer to check yourself. When you're ready, take the scored version in the free practice test.
These 10 free CCTM questions are organized by exam domain, so you can see how each part of the Certified Community Transit Manager blueprint is tested. Reveal the answer and explanation under each question.
Domain 1: Service planning and system development
Question 1
Route 12 requires 31 minutes outbound, 27 minutes inbound, and at least 10 minutes of total terminal recovery per round trip. The proposed timetable offers a departure every 20 minutes in each direction. Each bus also has a 10-minute trip from the depot before its first passenger trip and a 10-minute return to the depot after its last passenger trip. What is the minimum operating fleet for the repeating service, excluding spare buses?
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Correct answer: C - 4 buses
Question 2
An English-only onboard survey shows support for a proposed service redesign. Affected neighborhoods include shift workers with limited English proficiency who rarely use the existing daytime service. Before treating the survey as evidence that the redesign meets those residents' needs, the planning team should obtain:
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Correct answer: D - Trip needs from the affected nonriders through multilingual outreach outside daytime working hours.
Domain 2: Budgeting and financial management
Question 3
A proposed Saturday service cut is presented as a $90,000 annual saving. That figure includes $48,000 in driver overtime, $12,000 in fuel, $8,000 in maintenance parts, and $22,000 in allocated depot and administrative costs. The first three costs would disappear, but the allocated costs would remain unchanged. The cut would also eliminate $14,000 in annual fare revenue; all other revenues and costs would stay the same. What annual improvement in the agency's net cash position should the manager report?
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Correct answer: D - $54,000
Question 4
An agency's accrual statements show a small operating surplus, but an approved grant reimbursement will arrive after the next payroll date. Its cash forecast shows a temporary payroll shortfall that the reimbursement will fully cover. A board-authorized line of credit is available. Cash in a separate vehicle-replacement award cannot be used for operations. Which recommendation addresses the actual financial problem?
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Correct answer: C - Draw on the authorized credit line and repay it when the reimbursement arrives.
Domain 3: Transportation operations management
Question 5
A rider with a permanent mobility impairment can independently board, ride, and leave accessible buses. For certain trips, however, the only available path to a usable stop includes a grade the rider cannot negotiate because of the impairment. Other trips have usable, level approaches, and no additional barriers are identified. Which ADA complementary-paratransit eligibility determination follows from these findings?
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Correct answer: B - Grant eligibility for trips where the impairment prevents access to a usable stop.
Question 6
Automatic vehicle location records show that buses leave a route's terminal on time. Lateness begins at the hospital stop, where boarding routinely takes six to eight minutes although the schedule allows two. Travel times between stops match the timetable, and the same pattern occurs with every operator. The evidence points primarily to:
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Correct answer: C - Insufficient scheduled dwell time at the hospital stop.
Domain 4: Human resource management
Question 7
A driver subject to FTA alcohol-testing rules has a confirmed result of 0.03 and is removed from safety-sensitive duty. Two hours later, a properly conducted alcohol retest has a confirmation result of 0.01. There are no other fitness concerns or known alcohol-use violations, and employer policy adds no stricter restriction. What is the driver's status under these rules?
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Correct answer: B - The qualifying retest permits the driver to resume safety-sensitive work.
Domain 5: Procurement and contract management
Question 8
Before proposals are opened for an FTA-funded purchase, a fleet manager discloses that their spouse owns one of the bidding companies. The manager has not seen any proposals and offers to score only technical capability, leaving price to other evaluators. How should the agency handle the manager's proposed participation?
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Correct answer: A - Recuse the manager from this procurement and appoint an independent evaluator.
Question 9
A federally funded sealed-bid purchase requires vehicles with two wheelchair securement positions. The lowest-priced bid offers only one position. The next-lowest bid meets every material requirement and is within the approved budget. Both bidders have demonstrated the integrity, resources, and ability to perform. Under the sealed-bid award method, which recommendation is justified?
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Correct answer: A - Award to the next-lowest bidder because its offer is the lowest responsive bid from a responsible firm.
Domain 6: Organizational leadership
Question 10
A nonprofit transit system's bylaws assign personnel management to the executive director. After receiving a service complaint, one board member tells the operations supervisor to remove a driver from a route. No immediate safety issue has been reported, and the board member has no delegated personnel authority. Which response preserves the proper governance relationship?
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Correct answer: A - Refer the complaint to management for review and report through the board's oversight process.
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The full bank has 1,020 more CCTM questions with explanations.